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  1. Resolve Web App Download and Unable to Show File Preview Message on a My Cloud Home

    Media files not in native codec or converted files cannot be previewed by the My Cloud Home web app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  2. macOS Does Not Boot After a Full Restore with Acronis True Image for Western Digital

    Updated Fix macOS not booting after full restore with Acronis True Image for Western Digital.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  3. How to Restore an Image Backup with Acronis True Image for Western Digital

    Updated Restore computer, disks, partitions, or files using Acronis True Image for Western Digital*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. Steps to Install and Use PrivateAccess on Windows

    Steps to Install and Use PrivateAccess on Windows Learn how to install and protectyour data with SanDisk PrivateAccess on Windows computers.*END Download and Install Connect the SanDisk USB flash to...

  5. Wireless Flash Drive: Manual Firmware Update

    NOTE: The SanDisk Wireless Flash Drive has TWO separate firmware versions. One for Wireless Flash Drives that shipped with 16GB or 32GB capacity and one for Wireless Flash drives that ship with...

  6. WD Security Cannot Unlock a Drive on macOS 10.14 Mojave

    Updated Unlock WD drive on macOS by installing WD Discovery and updating macOS and WD Security.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. Steps to Collect My Cloud OS 5 Mobile App Logs

    Updated Collect My Cloud OS 5 mobile app logs with step-by-step guide for troubleshooting and support contact.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  8. Volume Failure, No Access to Shares, No Volume Created, 0 KB Free After Update to My Cloud OS 5

    Updated Fix My Cloud OS 5 volume failure no access to shares and 0 KB free after OS 3 update with solutions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  9. Learn How to Resolve a My Cloud Mirror Gen2 OS 5 Firmware Update Error

    Updated "Learn how to resolve My Cloud Mirror Gen2 OS 5 firmware update error with 16TB volume limit solutions."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  10. Using Windows CHKDSK on an Internal SSD

    Learn about using the Windows CHKDSK command on an internal solid state drive (SSD).*END Using Windows CHKDSK on an Internal SSD Using Windows CHKDSK will not harm an SSD in the same way that DEFRAG...