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  1. Learn About the Temperature Sound Alert for G-RAID SHUTTLE

    Learn how G-RAID Shuttle temperature alert sounds when system overheats or cooling fans fail.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. Steps to Resolve Dropbox App Does Not Start Syncing on My Cloud

    Dropbox sync stops working if My Cloud admin username is changed from admin.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  3. External USB Drive Will Not Mount, Not Seen or Detected by a My Cloud

    Updated Fix My Cloud external USB drive not detected by checking cables, ports, or formatting.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. My Cloud OS 5 Quick, Full or System Diagnostic Test Failed or Does Not Complete

    Updated My Cloud drive self test failed with solutions for CPU memory and file system errors.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  5. My Cloud OS 3: Online User Guide and Solutions

    My Cloud OS 3 user guide with setup steps, features, backups, RAID, and app solutions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. ImageVault End of Support

    Learn about ImageVault End of Support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position: absolute;...

  7. Requesting Donations or Discounted Western Digital Products

    WD offers discounts through the Student Store but not for donations or press reviews..*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. Learn How to Add and Transfer Music to an MP3 Player on Windows

    Learn how to transfer music to an MP3 Player on a Windows computer.*END Connect the player to Windows. Open File Explorer. Go to the folder that has all the music. Open the player. Double-click the...

  9. USB Dual Drive is Not Detected on Android

    Learn how to resolve an issue where a SanDisk USB Dual drive is not dtected on an Android Mobile device.*END Please click to view the Use of Third-Party Software or Websites disclaimer #dhtmltooltip{...

  10. Link to a URL Steps to Resolve My Cloud Home Google Photos Third-Party App Does Not Import All Video Content After Initial Sync