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  1. All LEDs Blinking on My Passport Wireless Pro After First Time Boot Following Time Machine Formatted Backup

    Fix all LEDs blinking on My Passport Wireless Pro by powering off and on after Time Machine backup.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  2. Steps to Check if a Drive is 512 or 4k on Windows and macOS

    Updated Check if internal or external drives use 512 or 4k byte sectors on Windows and Mac..*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  3. Anti-Virus Essentials Scan Doesn't Complete on a My Cloud

    Updated Prevent My Cloud scan issues with best practices like turning off recurrence and Plex.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...

  4. Learn Why Files are Missing After Import from Dropbox For My Cloud Home

    Dropbox import to My Cloud Home is one way and may take time.*END Please click to view the Use of Third-Party Software or Websites disclaimer .panel,.panelcollapsed { background:#eee; width:99%;...

  5. Learn How to Resolve Active Directory Join Fails with Failed to Lookup DC info -rpc Login failure on a My Cloud

    Fix Active Directory join errors by checking DNS setup, user rights, and account credentials.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. Drive Shows as RAW in Windows Disk Management

    Drive shows as RAW in Windows when format is corrupted or setup is wrong in BIOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  7. User Name or Password Incorrect Accessing Public Share of My Cloud Home on Windows

    "Fix incorrect login error when accessing My Cloud Home Public share on Windows."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  8. Common Causes and Solutions for Slow Network Data Transfer Speeds

    Updated "Common causes and fixes for slow network transfers on My Cloud and My Cloud Home devices."*END Please click to view the Use of Third-Party Software or Websites disclaimer #dhtmltooltip{ font-family...

  9. Steps to Resolve Duplicate Shares on a My Cloud OS 3

    Remove nested shares on My Cloud caused by power loss or reboot issues.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  10. Deleted Files Still Seen in My Cloud OS 5 and My Cloud Home Mobile and Web App

    Deleted files may still appear in My Cloud apps until background removal finishes.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...