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  1. Learn About User Quota Not Available for Active Directory Users on a My Cloud

    Learn why Active Directory users on a My Cloud are not selectable for Remote Cloud Access. The steps in this article helps resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  2. My Cloud Home 9-Digit Activation Code Not Matching Up

    Learn why the 9-Digit Activation Code on a My Cloud home is not matching up and steps to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  3. Install and Use ElephantDrive Third-Party App on a My Cloud Home

    Use ElephantDrive third-party app on a My Cloud Home to backup all the data to ElephantDrive cloud storage for offsite backups.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  4. Link to a URL Download Software, Firmware and Drivers for SanDisk Professional Products

  5. Steps to Turn On and Setup FTP Server Access on My Cloud

    Learn how to configure a FTP Server and use it on Windows.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  6. How to Fix SD Card or USB Import Slow Performance on My Passport Wireless

    Learn why SD card or USB import slowly and how to fix it on My Passport Wireless.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  7. WD_BLACK External Drive Play and Store Game Support

    This article explains the differences between play and store with WD_BLACK external drives.*END Important: PlayStation 5 games CANNOT be played directly from an external drive. Play Games can be...

  8. Memory Integrity Cannot be Enabled for Core Isolation in Windows Security

    Learn why Memory Integrity Cannot be Enabled for Core Isolation in Windows Security.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  9. How to Find Missing Serial Number on G-DRIVE ArmorATD

    Locate the serial number on certain G-DRIVE ArmorATD models using the retail box or a barcode scanner.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  10. My Cloud OS 5 and My Cloud Home"Oops something went wrong" When Signing Into Mobile App

    Steps to resolve My Cloud OS5 and My Cloud Home Mobile App displays Oops! Something went wrong when signing into an account or using a 2FA code.*END #dhtmltooltip{ font-family: "Lucida Grande"...