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  1. Steps to Resolve Power Supply Failure Alert Message on a My Cloud

    Resolve My Cloud power supply failure alert by checking connections and replacing faulty power adapters..*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  2. Fan Does Not Turn On or 0 RPM Dashboard Speed on a My Cloud

    My Cloud EX2 Ultra fan shows 0 RPM until drive temperature reaches 56°C.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  3. Steps to Change the RAID Mode of a My Book Thunderbolt Duo on macOS

    Changing RAID mode on My Book Thunderbolt Duo erases all data on macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  4. Setup My Cloud OS 3 as a Backup Target for Third-Party Software

    Follow these guidelines to setup a My Cloud OS 3 for third-party software backups.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  5. macOS Time Machine: Online User Guide and Solutions

    Troubleshoot macOS Time Machine backups and restores on My Cloud OS 5 and My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. Steps to Delete a Time Machine Backup on My Cloud OS 5 and My Cloud Home

    Learn how to delete Time Machine backup on My Cloud OS 5 and My Cloud Home with step-by-step guide.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  7. Steps to Resolve macOS Time Machine Backup Fail with OSStatus Error 17 on My Cloud

    Fix macOS Time Machine OSStatus Error 17 when backing up to My Cloud OS 5.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  8. Resolve My Cloud OS 3 Folder or File Access Denied - Permission from Unix User\root Required

    Fix access denied error in My Cloud OS 3 by changing root file ownership using SSH.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  9. My Cloud OS 3: Dashboard Online User Guide and Solutions

    My Cloud OS 3 Dashboard Online User Guide and Solutions, Configuration and Solutions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  10. Learn How to Store Internal and External Drives When Not in Use

    Updated How to protect drives from damage when not in use with simple storage tips and safety precautions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...