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  1. Perform File Backup and Restore to Network Atttached Storage (NAS) Drive Using Acronis True Image for Western Digital

    Updated Instructions for using Acronis True Image for Western Digital to create a file backup and restore to an WD My Cloud or other Network Attached Storage (NAS).*END #dhtmltooltip{ font-family: "Lucida...

  2. User Manuals for Acronis True Image for Western Digital

    Updated Acronis True Image for Western Digital User Manual.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position...

  3. Resolve External Drive Not Detected by Windows or macOS Guided Assist

    Learn how to troubleshoot and fix a USB flash or external drive not detected by Windows or macOS computer.*END

  4. SanDisk Flashback Service End of Support

    SanDisk Flashback Service End of Support Common questions and answers for SanDisk Flashback Service End of Support."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  5. Steps to Manually Update My Cloud OS 3 to My Cloud OS 5

    Updated Learn how to manually download OS 3 firmware and upgrade it in the dashboard before upgrading to My Cloud OS 5.*END   #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  6. WD Discovery Software User Guide, Download, and Instructions

    How to download, install, and use WD Discovery software with this comprehensive user guide.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. How to Download and Install G-RAID Software Utility for G-RAID SHUTTLE

    Learn how to download and install the G-RAID Software Utility for SanDisk Professional G-RAID SHUTTLE.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  8. My Cloud Models that Support OS 5 Firmware Update

    Firmware upgrade availability and supported devices for My Cloud OS 5. Check to see which Western Digital My Cloud storage device is supported for OS 5.*END #dhtmltooltip{ font-family: "Lucida...

  9. EdgeRover End of Support

    Learn about EdgeRover End of Support.*END Support has ended on December 10th, 2022, and we are no longer be supporting the EdgeRover™ software. There no further functional and security updates...

  10. G-RAID SHUTTLE Online User Guide and Solutions

    Learn about Compatibility, Setup and Troubleshooting for G-RAID SHUTTLE.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...