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  1. Cannot Delete Cloud or Local User Account on My Cloud OS 5

    Updated Learn why a Cloud User Account cannot be removed on My Cloud OS 5 and how email mismatches cause errors.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  2. Install and Use ElephantDrive Third-Party App on a My Cloud Home

    Install and use ElephantDrive to back up My Cloud Home data to the cloud with restore and subscription options.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  3. How to View Partitions in Disk Management on Windows

    Updated Disk Management can be used to check the number of partitions on a drive and if free space is available to add more.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  4. Link to a URL ibi: Cannot Detect During Setup

  5. My Book Duo RAID 1 Failed or Stays at Rebuilding

    Updated Fix RAID 1 rebuild failures by checking drive status and replacing failed drives.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  6. My Cloud Home 9-Digit Activation Code Not Matching Up

    Learn why the 9-Digit Activation Code on a My Cloud home is not matching up and steps to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  7. Third-Party Desktop Sync Software for My Cloud Home

    Third-party desktop sync software options for My Cloud Home on Windows and macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  8. Western Digital Dashboard Drive Self Test Error Codes

    Western Digital Dashboard support ended use Kitfox for drive testing and error codes.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  9. Steps to Replace Internal Drives in a 2 and 4 Bay My Cloud

    Replace failed My Cloud drive with same model and capacity only.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  10. Auto Backup Feature of the My Passport Wireless Mobile App on Android

    Auto backup on Android saves photos and videos to My Passport Wireless using the mobile app*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...