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  1. Difference Between Original Equipment Manufacturer (OEM) and Retail (RTL) Internal Drives

    Updated How to tell the difference between an OEM and RTL drive for getting Warranty Replacement.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. Power Adapters for Western Digital Products

    Updated Learn about Power Adapters for Western Digital Products.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  3. How to Properly Recycle and Dispose of Western Digital Hard and NAS Drives

    Updated Learn how to properly recycle and dispose of HDD, SSD, USB Flash, SD and microSD Cards.*END Hard drives made after February 26th, 2006 do not contain hazardous materials. They can be...

  4. Steps to Get a Warranty Replacement, Power Supply, or USB Cable

    Updated How to Get a Warranty Replacement, Obtain a Power Supply, or USB Cable for a WD Product.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. Link to a URL Download Software, Firmware and Drivers for WD Products

    Updated

  6. Link to a URL Instructions to Backup, Copy or Move Data Between Drives on macOS

    Updated

  7. Learn What Happens When a Drive is Returned for Warranty Replacement

    Updated When sending a Western Digital drive for warranty replacement, the data on the old drive will not be preserved.END   #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  8. Steps to Replace a My Book Studio Edition II or Mirror Internal Hard Drive

    Updated Learn how to remove a failed drive and replace with another one.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  9. Western Digital Warranty Replacement Policy, Packing, Shipping, and Service Information

    Updated Resources about Warranty Replacement polocies, packaging, turnaround times and services.*END Resources: https://support.wdc.com/warranty/warrantypolicy.aspx RMA Packing/Shipping Instructions...

  10. How to Cancel a Western Digital Warranty Replacement

    Updated Contact Us by chat (recommended), phone, or email to cancel.