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  1. SanDisk (SDDDC4) Ultra Dual Drive Luxe USB Type-C Not Bootable

    Learn why the SanDisk Ultra Dual Drive Luxe USB Type-C (SDDDC4) Dual Drive Not Bootable.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. Information About Blurry And Low Resolution Thumbnails on My Cloud OS 5 and My Cloud Home

    Updated Reasons thumbnails appear blurry in My Cloud Home app. *END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  3. Learn Why Some Folders are not Copied to My Cloud OS 5

    Updated Some system folders can’t be copied to My Cloud OS 5 zip them first to avoid errors like could not find this item.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  4. Smart TVs, Printers, Scanners, IP Cameras, Media Players and Sound Systems Cannot Connect to My Cloud OS 5

    "Many Smart TVs, scanners and printers need to use older versions of NTLM and SMB to connect which require a settings change on My Cloud OS 5."*END #dhtmltooltip{ font-family: "Lucida Grande"...

  5. Motherboard Compatibility Matrix for WD_BLACK AN1500 NVMe SSD ADD-IN-CARD

    List of the compatible motherboards for the WD_BLACK AN1500 NVMe SSD ADD-IN-CARD.*END The WD_BLACK AN1500 NVMe SSD ADD-IN-CARD was tested for compatibility with third-party motherboards. Important...

  6. Missing HEIC and HEIF Thumbnails for My Cloud OS 5 and My Cloud Home

    Updated HEIC and HEIF thumbnails may not appear on My Cloud OS 5 and My Cloud Home apps.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  7. How to Search Images Using Image Tags on My Cloud OS 5 and My Cloud Home Web and Mobile Apps

    Updated Search My Cloud OS 5 and My Cloud Home images using automatic image tags in web and mobile apps guide.*END The Web and Mobile Apps can be searched using image tags (image recognition). Important...

  8. GoPro Camera Not Detected on My Passport Wireless Pro

    Updated GoPro cameras may be slow or not detected on My Passport Wireless Pro USB 2.0 ports.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  9. My Cloud Home Box Cloud Import Third-Party App End of Support

    Box cloud import for My Cloud Home ended May 2022 with no more updates or technical support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. WD Purple microSD Card Health Monitoring

    Learn about WD Purple microSD Card Health Monitoring.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position...