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  1. How To Create a Playlist in the Mobile App for SanDisk Phone Drive and iXpand USB

    The Get Link option is not showing on shared sub folders when using with a My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. Common Causes of Slow Network Media Streaming and Content Buffering

    Updated "Improve media streaming by boosting Wi-Fi, stopping apps, and using Gigabit Ethernet."*END Please click to view the Use of Third-Party Software or Websites disclaimer Streaming content from a My...

  3. Wireless Stick: Connect to Internet

    We understand how important it is for you to stay connected to Internet. The Wireless Stick provides two options for your mobile device (phone/tablet) that will allow you to maintain an Internet...

  4. Learn About My Cloud Incremental USB Backups and How it Works

    Updated USB backup process on My Cloud creates time stamped copies with hardlinks to save storage space.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. SanDisk SecureAccess: Migrate from v1.0 to v3.0 on macOS

    SecureAccess 3.0 is a fully redesigned password protection and data encryption application which uses a new encryption engine. Due to this we will need to install SecureAccess 3.0 and copy the data...

  6. Optimus Ascend/Ultra/Extreme Internal SSD: Drive Firmware

    COMMERCIAL END USER LICENSE AGREEMENT IMPORTANT–READ CAREFULLY: THIS COMMERCIAL END USER LICENSE AGREEMENT (“EULA”) IS A BINDING AGREEMENT BETWEEN LICENSOR, OR A THIRD PARTY AUTHORIZED BY LICENSOR...

  7. My Cloud OS 3 to My Cloud OS 5 FAQ

    Information and details about My Cloud OS 3 end of support and updating to My Cloud OS 5*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. Vault Data Not Visible After Upgrade From SanDisk SecureAccess to PrivateAccess

    Learn how to resolve the issue where data in the vault cannot be seen after upgrading from SecureAccess to PrivateAccess.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid...

  9. Sansa Clip Zip Support Information

    Capacities: 8GB, 4GB To Update Firmware: Manual Firmware update instructions Manual Firmware update download and installation instructions Downloads - Quick Start Guide - User Manual Warranty Limited...

  10. Steps to Resolve a Drive Not Detected in Memory Zone Explore for Android

    How to fix drive not being detected in Memory Zone Explore for Android.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...