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  1. Steps to Collect Windows System Information

    Collect and save Windows system info for support or troubleshooting.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  2. Steps to Collect macOS System Report

    Save a system report on macOS by using the System Information app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  3. Steps to Collect Windows 11 and 10 Version and Build Number

    How to find Windows 11 and 10 version and build number using system settings.*END Steps to Collect Windows 11 and 10 Version and Build Number #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  4. The Disk Attached Was Not Readable By This Computer Message on macOS

    Fix Disk Not Readable on macOS by Formatting in Disk Utility or Using Data Recovery for Corrupted Drives.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  5. Microsoft Windows 7 End of Support

    Windows 7 support ended with Western Digital recommending upgrade to newer Microsoft OS versions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. Microsoft Windows 8 and 8.1 End of Support

    Windows 8 and 8.1 support ended with Western Digital recommending upgrade to newer Microsoft OS versions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  7. Warranty Replacement and Data Recovery Guided Assist

    Get warranty replacement and data recovery help for corrupted or failed external drives with simple steps..*END Warranty Replacment and Data Recovery Guided Assist

  8. Apple macOS End of Support

    Check which macOS versions are still supported and learn when Apple ends service for older systems.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  9. Steps to Format a Drive for Use on Windows and macOS Using exFat

    Format Western Digital drives as exFAT to use on both Windows and macOS computers.*END Guided Assist $EN_ANSWER_50277 $EN_ANSWER_50276 #dhtmltooltip{ font-family: "Lucida Grande", "Lucida...

  10. Learn About exFAT File System Support

    exFAT file system allows easy file sharing between Windows and macOS with built-in support.*END The operating system must support the ExFAT file system to use a drive in this format. Use exFAT when...