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  1. This article explains SanDisk MP3 Player supported file types and bitrate information.*END Audio Format Support AA / AAX (Audible)     AAC / M4A     WMA (DRM...
  2. Learn why the message Failed to Obtain Device Certificate happens on an MP3 Player and steps to resolve it.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...
  3. Information and details about the MTP and MSC Connection modes of MP3 Players.*END MP3 Players use one of two USB modes when connected to a computer. Media Transfer Protocol (MTP) Created by...
  4.             View   e200 series   c200 series   m200 series   Express   Shaker Connect e100 Digital Audio Player
  5. Fix the issue of device not recognized on Windows or macOS by formatting and resetting the MP3 player.*END Reset the Player Note: This will reset a player that may be frozen. It WILL NOT delete any...
  6. Learn about where to send ATG Correctional Agency-Issued MP3 Players for deinstitutionalized Reset, Warranty and Services.*END Important: Western Digital/SanDisk does not provide support, processing...
  7. Fix "Not Enough Space for Music DB" error by deleting files or formatting the MP3 player.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...
  8. Fix SanDisk MP3 Player frozen on Refreshing Database screen by deleting files, reformating, reinstalling firmware.*END Reset the Player Note: This will reset a player that may be frozen. This will...
  9. Instructions and details on how to update the Sansa e200 MP3 Player firmware.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...
  10. Learn about the Please Sync to Continue Listening Message on a Sansa MP3 Player and steps to fix it.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...