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  1. How to Access the System BIOS in Windows and macOS

    Access the system BIOS in Windows and macOS to change the behaivor of connected devices.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. Steps to Locate the PID, PSID, VID and MSID of a Western Digital Drive

    Steps to Locate the PID, PSID and VID of a Western Digital Drive Instructions to obtain the PID, SPID and VID of a Western Digital drive.*END Definitions Vendor IDentifier (VID) : unique to identify...

  3. Learn About iPhone 15 Series Support for WD and SanDisk USB Flash and SSD Drives

    Learn about which WD and SanDisk USB flash and SSD drives are supported on Apple iPhone 15 Series.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. Sansa Player Firmware Updater End of Support

    Learn about Sansa Player Firmware Updater End of Support.*END Support for the Sansa Firmware Updater has ended   As of April 2017, support for the Sansa Firmware Updater has...

  5. Steps to Fix SanDisk MP3 Player Not Seen on Windows or macOS

    Fix the issue of device not recognized on Windows or macOS by formatting and resetting the MP3 player.*END Reset the Player Note: This will reset a player that may be frozen. It WILL NOT delete any...

  6. How to Format a Memory Card on macOS

    Learn how to format a memory card using macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position...

  7. Accepting Cookies During Online Purchase

    Learn why browsers autofill details when making an online purchase and steps to turn on cookies.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. Steps to Collect Windows 11 and 10 Version and Build Number

    Steps to collect the version and build numbers on Windows 11 and 10.*END Steps to Collect Windows 11 and 10 Version and Build Number #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  9. Files Copied From SanDisk Phone Drive and iXpand USB are Larger on Windows or macOS

    This article explains iXpand Drive App: iOS Photo & Video Support for Transfer to Mac or PC.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. How to Resolve MP3 player "Not Enough Space for Music DB" Error

    Fix "Not Enough Space for Music DB" error by deleting files or formatting the MP3 player.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...