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  1. SanDisk SecureAccess: USB Dual Drive Compatibility

    SanDisk SecureAccess Software cannot be used with the SanDisk Ultra Dual USB Drive USB 2.0 model  SKU: SDDD SanDisk Ultra Dual USB Drive USB 3.0 model SKU SDDD2 is compatible with...

  2. WD Sentinel DX4000 & RX4100: Could Not Reset to Default Error 0x80070570 (Recovery)

    This article describes the "Could not reset the server to factory default setting message during an OS recovery on a Sentinel DX4000 or RX4100.*END #dhtmltooltip{ font-family: "Lucida Grande"...

  3. Steps to Resolve a Memory Card Format Failure on Android

    Instructions and steps to resolve a format failure message on Android when using a microSD/SDHC card.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  4. Steps to Resolve a Drive Not Detected in Memory Zone for iOS

    How to fix drive not being detected in Memory Zone for iOS*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  5. Steps to Resolve Sony XAVC S Mode U3 Card Required Message

    How many two hour videos can be stored on a memory card or USB flash drive.*END Sony XAVC S Memory Card Video Requirements .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid...

  6. ImageMate Reader (SDDR-289) Firmware Updater for macOS

    Details and instructions to download and update the firmware on SanDisk ImageMate (SDDR-289) memory card reader.*END Important: It is ONLY compatible with macOS OS 10.7, 10.8 and 10.9 . Western...

  7. How to Resolve MP3 player "Not Enough Space for Music DB" Error

    Fix "Not Enough Space for Music DB" error by deleting files or formatting the MP3 player.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...

  8. Steps to Resolve Clip Sport, Jam, and Voice MP3 Player Memory Full Message

    Learn how to resolve the Memory Full Message on a Clip Sport, Clip Jam and Clip Voice MP3 Player.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  9. Steps to Configure Multiple Folder Sync on a My Cloud using GoodSync

    Learn how to setup GoodSync to process multiple folders to a My Cloud.*END GoodSync for WD is limited to 1 Sync job. It defaults to the folder selection screen that allows a single folder to be...

  10. iXpand Mobile App Supported File Types

    Learn which file types are supported for photos, videos, music and documents on iXpand Mobile App.*END Photos HEIC BMP TIF TIFF JPG PNG XBM ICO TGA Videos MP4 MOV Note: Some MP3 and MOV files may...