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  1. Instructions to Reset a SanDisk MP3 Player

    Instructions to resolve issues with a SanDisk MP3 Player.*END Reset a SanDisk MP3 player if it is freezing or not turning on. This will clear any temporary condition that may cause the player to...

  2. Steps to Create Shares on a My Cloud

    Updated Learn how to create, configure, and delete user shares on a My Cloud, including setting up permissions and customizing access levels.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  3. Learn About User Quota Not Available for Active Directory Users on a My Cloud

    Updated User Quota is only available for local accounts on My Cloud devices.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  4. microSD and SD Card DSLR, Digital Camera 999 Picture Count FAQ

    Learn about the 999 picture count on DLSR and Digital cameras.*END Some DSLR and Digital Cameras can only show a max of 3 digits. It will stop a 999 even when there are over 1,000 pictures on the...

  5. Wireless Flash Drive: View Firmware Version

    To verify if the latest firmware is installed on your SanDisk Wireless Flash Drive, follow these steps: 1. Launch the SanDisk Wireless Flash Drive app. 2. Select the drive from the applications home...

  6. U3 Launchpad: Uninstall and Remove on macOS

    WARNING: The Cruzer Utility does NOT support Mac OS 10.6 or higher. An option would be to use a PC to uninstall U3  or Mac OS version 10.5 and below. STEP 1 -  Back up all...

  7. Steps to Resolve the Please Sync to Continue Listening Message on a Sansa MP3 Player

    Learn about the Please Sync to Continue Listening Message on a Sansa MP3 Player and steps to fix it.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  8. Difference Between Speed Class, UHS Speed Class, Speed Ratings (performance) and Video Speed Class for SD/SDHC/SDXC Memory Cards

    Learn about the Difference Between Speed Class, UHS Speed Class, Speed Ratings (performance) and Video Speed Class for SD/SDHC/SDXC Memory Cards.*END Need more help? SD Association Article: SD Memory...

  9. How to Fix SD Card or USB Import Slow Performance on My Passport Wireless

    Updated Fix slow SD card or USB import on My Passport Wireless by checking format and disabling media servers.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  10. How to Collect Software Logs in Windows and macOS

    Updated Collect and compress WD software logs on Windows or macOS for support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...