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  1. Smart TVs, Printers, Scanners, IP Cameras, Media Players and Sound Systems Cannot Connect to My Cloud OS 5

    "Many Smart TVs, scanners and printers need to use older versions of NTLM and SMB to connect which require a settings change on My Cloud OS 5."*END #dhtmltooltip{ font-family: "Lucida Grande"...

  2. How to Connect and Install Physically a WD NAS to a Network

    Connect a WD NAS to a network by plugging in Ethernet and power and checking LED status for readiness.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  3. Supported Backup Types and Information for Acronis True Image for Western Digital

    Acronis True Image for Western Digital supports full, incremental, and differential backup types.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. Learn How To Resolve Time Machine OSStatus Error 65 on macOS 10.12 Sierra

    Fix Time Machine error 65 on macOS Sierra by updating My Cloud firmware.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  5. Learn About My Passport External Drive Size Differences

    Updated My Passport drives differ only in phsyical size but have same speed and encryption options.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. Difference Between USB 3.0 vs. 2.0 vs. USB 1.1

    USB 3.0 offers faster file transfers than USB 2.0 and remains backward compatible with older USB versions.*END USB 1.1 was developed as an inexpensive means for serial data transfer between a host...

  7. Free Third-Party Windows Software to Format Memory Cards & USB Drive as FAT32

    Download and use free third-party software to format memory Cards and USB drives as FAT32 file system.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  8. How to Access the System BIOS in Windows and macOS

    Updated Access the system BIOS in Windows and macOS to change the behaivor of connected devices.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. Steps to Open Files and Media on Mobile App for My Cloud OS 5 and My Cloud Home

    Ways to fix My Cloud mobile app issues when files or media do not display or play correctly. *END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. My Book Live and My Book Live Duo Supported Operating Systems

    "Find out which operating systems work with My Book Live and My Book Live Duo."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...