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  1. Network Router Compatibility for My Cloud Home

    "Check router compatibility and known UPnP issues with My Cloud Home for better remote access.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. Learn Why Files are Missing After Import from Dropbox For My Cloud Home

    Dropbox import to My Cloud Home is one way and may take time.*END Please click to view the Use of Third-Party Software or Websites disclaimer .panel,.panelcollapsed { background:#eee; width:99%;...

  3. Learn About My Passport External Drive Size Differences

    My Passport drives differ only in phsyical size but have same speed and encryption options.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. How to Fix the Solid Red front LED on My Cloud EX2 and My Cloud Mirror

    "."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position: absolute; width: 280px; text-align: left; border...

  5. Steps to Resolve Cloud Access Failure Due to Different MAC Address and Serial Numbers on My Cloud OS 5

    Updated Fix My Cloud OS 5 cloud access failure due to different MAC address and serial number mismatch issues.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  6. Learn About and How to Use USB Backups on a My Cloud Home

    Information and details about USB Backups with a My Cloud Home and how to use them.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  7. Steps to Fix G-RAID PROJECT 2 Not Powering On

    Fix G-RAID PROJECT 2 not powering on by reconnecting power and Thunderbolt cables.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  8. How to Update SanDisk Clip Sport Go Firmware to 1.03E and 1.05

    Update SanDisk Clip Sport Go firmware to enable latest features.*END Follow these steps to download and update the firmware SanDisk Clip Sport Go. Go to Settings --> System Settings --> Info...

  9. EdgeRover Uninstall May Not Remove Catalog Completely

    Updated "Fix EdgeRover uninstall issues by manually removing leftover catalog files on Windows or macOS."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Remove and Reinstall External Drive USB Controller on Windows Guided Assist

    How to remove and reinstall USB controllers for external drives on Windows.*END