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  1. Steps to Restore or Reset My Passport Wireless Pro to Factory Setting

    Updated Reset My Passport settings to factory defaults without deleting drive data.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  2. How to Fix The Parameter is Incorrect Message While Transfering Data from Windows to an External Drive

    NTFS attribute or permission errors resolved by backing up data and reformatting drive.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. Steps to Run Drive Diagnostic Test on My Passport Wireless

    Updated Run quick or full diagnostic tests on My Passport Wireless.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  4. Transfer Files to an MP3 Player with iTunes or Apple Music on Windows and macOS

    Learn how to transfer music using iTunes or Apple Music to an MP3 Player on Windows and macOS.*END Important: Clip Sport, Clip Sport Plus, Clip Sport Go, Clip Jam, Clip Zip, Clip Jam, Fuze+ and...

  5. USB Drive and Memory Card Capacity in Operating System Does Not Match the Label

    USB Drive and Memory Card Capacity in Operating System Does Not Match the Label Learn why the capacity label on USB Flash drives and Memory cards are different thatn the capacity reported by the...

  6. JBOD/JBOF - How to gather logs for support

    Note:   The following log collections instructions also apply to the following Storage Servers; Serv60+8, Serv24-A, and the OpenFlex Data24. Note:  The Ultrastar Serv24, Serv24-A and...

  7. Some Computers on the Network Cannot Access My Cloud Home Shares

    My Cloud Home only allows five computers to connect to local shares at once. *END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  8. My Cloud USB Share Not Requiring a Password After Switching from Public to Private on Windows

    Fix My Cloud USB share password issue by unmounting and remapping the private share on Windows.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. How to Install and Uninstall WD App on Windows

    Updated Install WD App on Windows via Microsoft Store to access photos, music, and videos easily.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Resolve USB Drive and Memory Card 4GB File To Large Error Message

    Learn how to Resolve USB Drive & Memory Card 4GB File To Large Error Message*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...