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  1. USB Device Not Recognized with Drive Lock Enabled on My Passport Wireless Pro

    Updated Fix My Passport Wireless not reading USB drive by turning off Drive Lock and restarting.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. Windows Cannot Boot When a My Book Pro is Connected Using Thunderbolt

    Windows may fail to boot with My Book Pro connected via Thunderbolt due to BIOS settings.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. Steps to Increase Twonky Server Rescan Interval on a My Cloud

    Steps to change Twonky rescan interval on My Cloud for better sleep and performance.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  4. Connecting to iTunes on Windows using My Cloud OS 3

    Enable DLNA Media Server and iTunes server on My Cloud for music streaming and media sharing.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. Link to a URL CloudSpeed Gen. II Ultra SSD Datasheet

  6. Ultrastar Data60/Data102/Serv60+8 - Identifying Components Within the Enclosure

    Purpose/Background:  This article provides instructions and commands on how to set the identification bit On or Off (0 = OFF | 1 = ON) for different component within the enclosure. The following...

  7. How to Turn Off White Text During Account Setup for My Cloud Home

    Fix My Cloud Home white text during account setup by turning off iOS 13 dark mode settings*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. Link to a URL SanDisk Connect Wireless Media Drive User Manual for iOS

  9. Learn About the WD Discovery Helper Wants to Use Your Confidential Information Message on macOS

    Updated Fix WD Discovery keychain password request by entering password and clicking always allow.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Steps to Resolve Mobile App Spinning Circle on My Cloud OS 5 and My Cloud Home

    Learn why mobile app spinning circle on My Cloud OS 5 and My Cloud Home and how to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...