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  1. Updated Learn about OSStatus error 65 on macOS 10.12 Sierra and how to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...
  2. Updated Follow these easy steps to collect the system logs on a My Book Live and Duo for system troubleshooting and analysis. #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...
  3. Updated Learn about the .AppleDouble directory failure message when transfering files to a My Cloud OS 3. #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...
  4. Updated Learn Why a File or Folder Cannot Copied With a ' / ' Character to My Passport Wireless and How to fix.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...
  5. SAS HBA : By default, a single Lightning SAS SSD will be presented as two logical drives in the controllers BIOS and in the OS. (Wide port disabled) SAS RAID controller card : By default, a...
  6. Calculating storage encoding overhead and retrieving storage information Synopsis Based on the erasure encoding methods of BitSpread in Active Archive, customers may want to calculate the actual used...
  7. Updated Learn about the Incomplete App Download Error Message on My Cloud OS 5.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...
  8. Updated Information and details about the Hard Drive LED and why it is solid blue even though there is no disk activity.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...
  9. Updated Information and details about the character limitations and requirements for the My Cloud dashboard.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...