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  1. Adding a Device to the Mobile App on My Passport Wireless

    How to add a My Cloud OS 3 or My Passport Wireless device to the My Cloud mobile app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  2. How to Fix Slow Transfers with Private Shares on My Cloud with macOS

    Steps on how to speed up the transfer rate with Private Shares on My Cloud with macOS.*END Please click to view the Use of Third-Party Software or Websites disclaimer .panel,.panelcollapsed {...

  3. Link to a URL ULLtraDIMM SSD Datasheet

  4. My Cloud Home Compliance and Warranty Information

    Regulatory Compliance   FCC Class B Information Operation of this device is subject to the following conditions: This device may not cause harmful interference. This device must accept any...

  5. WD Sentinel DX4000 & RX4100: Incompatible Drive

    This article describes how to resolve an “Incompatible drive” message received when replacing or adding a drive to DX4000 or RX4100*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  6. Link to a URL ImageMate 12-in-1 Reader User Guide

  7. Steps to Enable Product Improvement Plan (PIP) in WD Discovery

    Learn what product improvement plan (PIP) is and how to enable it in WD Discovery app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. Steps to Remove an Offline My Cloud OS 5 from the Mobile and Web App

    Learn how to remove offline device from My Cloud OS 5 mobile and web app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  9. Learn Why a My Cloud No Longer Sleeps After Installing Third-Party Apps

    Information and details to why a My Cloud no longer goes into sleep/standby mode after a third-party app is installed.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  10. Smart TV, Printer or Media Player Prompts for Username and Password with My Cloud Home

    SMBv2, SMBv3 and NTLMv2 are needed to connect My Cloud Home to other network devices.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...