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  1. Steps to Collect PrivateAccess Debug Logs

    Instructions to create Privateaccess debug logs and send them to technical support for analysis.*END Steps to Collect PrivateAccess Debug Logs #dhtmltooltip{ font-family: "Lucida Grande", "Lucida...

  2. Steps to Use Ixpand Wireless Charger Sync After Deleting Western Digital Account

    Use Ixpand Wireless Charger Sync after deleting account by setting up a new one.*END The Mobile App needs to be uninstalled and reinstalled to use Ixpand Wireless Charger Sync after deleting the...

  3. Accepting Cookies During Online Purchase

    Learn why browsers autofill details when making an online purchase and steps to turn on cookies.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. Steps to Update PrivateAccess Software on Windows and macOS Manually

    Follow the instructions to backup the private vault, download and update PrivateAccess software by manually downloading it and installing the latest release.*END #dhtmltooltip{ font-family: "Lucida...

  5. Western Digital FCC SEC Product Registration Information

    Updated Western Digital product registrations and FCC filings for devices with RF EMR are publicly accessible.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  6. Power Adapters for SanDisk Products

    Information and details about what power adapters SanDisk drives use.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  7. Learn About Best Charging Practices for Ixpand Wireless Charger

    Learn about the best charging practices for an Ixpand Wireless Charger with iOS or Android. Please click to view the Use of Third-Party Software or Websites disclaimer Mobile Phone Download and...

  8. Files Copied From SanDisk Phone Drive and iXpand USB are Larger on Windows or macOS

    This article explains iXpand Drive App: iOS Photo & Video Support for Transfer to Mac or PC.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. Steps to Update PrivateAccess Software on Windows and macOS Automatically

    Follow the instructions configure and check for updates automatically.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  10. Ixpand Wireless Charger Sync Mobile App Fails to Connect to Charger

    Learn why the Wireless Charger Sync Mobile App fails to connect to the Charger and how to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...