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  1. The Disk Attached Was Not Readable By This Computer Message on macOS

    Learn the reasons why macOS reports the disk you attached was not readable by this computer message.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  2. Difference Between Backup and Synchronization

    Learn how backups guard against data loss and how synchronization applies files changes between two or more locations.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  3. Steps to Close and Delete a SanDisk Community Forum Account

    Follow these steps to close and delete a SanDisk Community Forum Account. All personal data will be deleted from the Community.*END Steps to Close and Delete a SanDisk Community Forum Account We...

  4. SanDisk Safe Buying Guide

    Information to help determine if your SanDisk Product is authentic and not fake or fraudulent.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. Steps to Format a Drive for Use on Windows and macOS Using exFat

    How to format a Western Digital drive to exFAT, so it can be used on both Windows and macOS without reformatting.*END Guided Assist $EN_ANSWER_50277 $EN_ANSWER_50276 #dhtmltooltip{...

  6. How to Convert a Drive to APFS on macOS

    Steps on how to convert a drive from HFS+ to APFS on macOS.*END Open Disk Utility . Click on Show All Devices . Highlight the main drive (left side of window). Click on the Erase tab. Select Format...

  7. Steps to Collect Windows System Information

    Learn how to collect Windows System Information to help troubleshoot issues related to Western Digital products.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  8. Common Causes of Slow External Drive Performance and Data Transfer Rates

    Updated Learn why external drives are performing slowly due to the format, file issues, the wrong cable, or not enough space on the drive.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  9. Consequences of Using Hard Drives Outside of Temperature Specifications

    Using a drive outside of the specified temperature ranges can cause slower speeds and a shorter lifespan.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  10. Steps to Backup, Copy or Move Data Between Drives on Windows or macOS

    Information and details about how to backup, copy, or move data between two drives on a Windows or macOS computer.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...