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  1. Learn About exFAT File System Support

    A drive can be formatted as exFAT to be used on both macOS and Windows.*END The operating system must support the ExFAT file system to use a drive in this format. Use exFAT when the drive needs to be...

  2. Common Causes of Slow External Drive Performance and Data Transfer Rates

    Learn why external drives are performing slowly due to the format, file issues, the wrong cable, or not enough space on the drive.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  3. Steps to Reformat an External Drive to Required Operating System Compatibility

    Learn how to reformat an external drive to be compatible with the operating system.*END

  4. How to Fix the Windows Was Unable to Complete the Format Message on an External Drive

    Learn about the reasons why the Windows unable to complete the format error message and how to fix.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  5. USB Dual Drive is Not Detected on Android

    Learn how to resolve an issue where a SanDisk USB Dual drive is not dtected on an Android Mobile device.*END Please click to view the Use of Third-Party Software or Websites disclaimer #dhtmltooltip{...

  6. Folders Appear Empty, Files Won't Open or Read-Only After Connecting an External Drive to a Different Windows Computer

    Learn why folders appear empty or files won't open or are read-only after moving an external drive to another Windows computer and how to fix it.*END Please click to view the Use of Third-Party...

  7. Steps to Resolve Disk Not Ejected Properly Message on macOS

    Learn why the Disk Not Ejected Properly message appears when an external USB drive is still attached to a macOS computer.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  8. Compliance Documents for Western Digital Products (RoHS Certificate of Compliance and REACH)

    We're Committed to Protecting and Preserving Our Planet. Western Digital is striving to eliminate the use of heavy metals and toxic substances. Our products comply with the applicable worldwide...

  9. Learn How to Resolve macOS Error Code 36 File Cannot Be Written When Transferring Files

    Error Code 36 happens when transfering files using macOS. Use the steps in this article to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  10. Consequences of Using Hard Drives Outside of Temperature Specifications

    Using a drive outside of the specified temperature ranges can cause slower speeds and a shorter lifespan.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...