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  1. SanDisk SecureAccess: Collect Debug Logs

    If you have encountered an issue while using SanDisk SecureAccess, then please perform the following steps to launch SecureAccess in debug mode. Launching SecureAccess in debug mode will allow you to...

  2. Accepting Cookies During Online Purchase

    Learn why browsers autofill details when making an online purchase and steps to turn on cookies.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. Steps to Install and Use PrivateAccess on macOS

    Steps Install and Use PrivateAccess on macOS Learn how to install and protect your data with SanDisk PrivateAccess on macOS computers.*END Download and Install Connect the SanDisk USB flash to the...

  4. Cruzer 2.0 (SDCZ36) USB Flash Drive Seen as Hard Disk Drive (Fixed Disk) in Windows Explorer and Not Bootable

    This article explains why a SanDisk Cruzer 2.0 (SDCZ36) USB Flash Drive appear in Windows has a Fixed Hard Disk Drive instead of a removable drive.*END Cruzer 2.0 (SDCZ36) USB Flash Drive Seen as...

  5. Memory Card Video Storage Capacity in Minutes

    Learn about how many video storage minutes a SanDisk memory card can hold.*END Memory Card Video Storage Capacity in Minutes The number of video storage minutes for SanDisk memory cards. Video...

  6. Vault Data Not Visible After Upgrade From SanDisk SecureAccess to PrivateAccess

    Learn how to resolve the issue where data in the vault cannot be seen after upgrading from SecureAccess to PrivateAccess.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid...

  7. Steps to Resolve Access to the PrivateAccess Vault is Slow or Not Responding

    Learn why PrivateAccess Vault is slower than normal and how to fix it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  8. Cannot Open PrivateAccess on macOS 13 and Higher

    Learn how to resolve the error "This application only runs on a SanDisk flash drive" when starting PrivateAccess on macOS 13 Ventura.*END .panel,.panelcollapsed { background:#eee; width:99%;...

  9. Learn the Differences Between SanDisk Memory Zone 4.0, Memory Zone Explore for Android, and Memory Zone for iOS Mobile Apps

    Learn about feature differences between SanDisk Memory Zone 4.0, Memory Zone Explore for Android and Memory Zone for iOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  10. Learn How to View Files in Memory Zone for iOS Using iOS Files App on iPhone 15 Series

    The iOS Files app on an iPhone 15 series with USB-C can be used to view files with the Memory Zone app for iOS. Follow these steps to do it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida...