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  1. Steps to Reformat an External Drive to Required Operating System Compatibility

    Learn how to reformat an external drive to be compatible with the operating system.*END

  2. How to Fix the Windows Was Unable to Complete the Format Message on an External Drive

    Learn about the reasons why the Windows unable to complete the format error message and how to fix.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  3. Steps to Resolve Disk Not Ejected Properly Message on macOS

    Learn why the Disk Not Ejected Properly message appears when an external USB drive is still attached to a macOS computer.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  4. CruzerLock Third-Party App End of Support

    Learn about CruzerLock Third-Party App End of Support.*END CruzerLock and CruzerLock 2 is security encryption applications included with legacySanDisk Cruzer USB Flash Drives. SanDisk is focused on...

  5. Folders Appear Empty, Files Won't Open or Read-Only After Connecting an External Drive to a Different Windows Computer

    Learn why folders appear empty or files won't open or are read-only after moving an external drive to another Windows computer and how to fix it.*END Please click to view the Use of Third-Party...

  6. Compliance Documents for Western Digital Products (RoHS Certificate of Compliance and REACH)

    We're Committed to Protecting and Preserving Our Planet. Western Digital is striving to eliminate the use of heavy metals and toxic substances. Our products comply with the applicable worldwide...

  7. Steps to Install and Use PrivateAccess on Windows

    Steps to Install and Use PrivateAccess on Windows Learn how to install and protectyour data with SanDisk PrivateAccess on Windows computers.*END Download and Install Connect the SanDisk USB flash to...

  8. USB Dual Drive is Not Detected on Android

    Learn how to resolve an issue where a SanDisk USB Dual drive is not dtected on an Android Mobile device.*END Please click to view the Use of Third-Party Software or Websites disclaimer #dhtmltooltip{...

  9. Learn How to Resolve macOS Error Code 36 File Cannot Be Written When Transferring Files

    Updated Error code 36 in macOS happens when moving files due to hidden dot-underscore files.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  10. How to Fix PrivateAccess Password Not Correct Message

    Resolve 'Password Not Correct' message or forgotten password on a USB flash drive protected with PrivateAccess.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...