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  1. Steps to Locate the PID, PSID, VID and MSID of a Western Digital Drive

    Updated Steps to Locate the PID, PSID and VID of a Western Digital Drive Steps to find Western Digital drive PID VID PSID and MSID with details on hardware security and OEM support.*END Definitions Vendor...

  2. Steps to Reformat an External Drive to Required Operating System Compatibility

    Updated How to reformat external drives for Windows Mac compatibility - choose NTFS HFS APFS or exFAT file systems.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  3. Compliance Documents for Western Digital Products (RoHS Certificate of Compliance and REACH)

    Western Digital product compliance with RoHS REACH and global environmental standards.*END We're Committed to Protecting and Preserving Our Planet. Western Digital is striving to eliminate the use of...

  4. Folders Appear Empty, Files Won't Open or Read-Only After Connecting an External Drive to a Different Windows Computer

    Fix files showing read-only or access denied after using a drive on another Windows PC.*END Please click to view the Use of Third-Party Software or Websites disclaimer #dhtmltooltip{ font-family...

  5. Steps to Resolve Disk Not Ejected Properly Message on macOS

    Learn why disk not ejected properly message appears when external USB drive still attached to macOS computer.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  6. Steps to Backup, Copy or Move Data Between Drives on Windows or macOS

    Safely backup files with Copy and Paste to prevent data loss on Windows and macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  7. Consequences of Using Hard Drives Outside of Temperature Specifications

    Risks of using hard drives outside recommended temperature range include data loss and device failure.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  8. Common Causes of Slow External Drive Performance and Data Transfer Rates

    Troubleshooting tips for poor performance on external hard drives.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  9. Western Digital FCC SEC Product Registration Information

    Western Digital product registrations and FCC filings for devices with RF EMR are publicly accessible.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  10. Consequences of an Unsafe External Drive Removal

    Avoid data loss and file damage by safely ejecting external drives before disconnecting.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...