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  1. Sansa Player Firmware Updater End of Support

    Learn about Sansa Player Firmware Updater End of Support.*END Support for the Sansa Firmware Updater has ended   As of April 2017, support for the Sansa Firmware Updater has...

  2. SANDISK® PRODUCT END USER LICENSE AGREEMENT

    Learn about the SANDISK® PRODUCT END USER LICENSE AGREEMENT.*END [This is a sample EULA for a SanDisk® Product. For the terms governing your specific product, please reach out to SanDisk® Customer...

  3. Steps to Fix SanDisk MP3 Player Not Seen on Windows or macOS

    Fix the issue of device not recognized on Windows or macOS by formatting and resetting the MP3 player.*END Reset the Player Note: This will reset a player that may be frozen. It WILL NOT delete any...

  4. Learn About MP3 Player MTP and MSC Connection Modes

    Information and details about the MTP and MSC Connection modes of MP3 Players.*END MP3 Players use one of two USB modes when connected to a computer. Media Transfer Protocol (MTP) Created by...

  5. Steps to Resolve Failed to Obtain Device Certificate on a MP3 Player

    Learn why the message Failed to Obtain Device Certificate happens on an MP3 Player and steps to resolve it.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  6. Learn About ATG Correctional Agency-Issued Deinstitutionalization and Warranty Processing for MP3 Players

    Learn about where to send ATG Correctional Agency-Issued MP3 Players for deinstitutionalized Reset, Warranty and Services.*END Important: Western Digital/SanDisk does not provide support, processing...

  7. Steps to Update Sansa Sport, Zip, Clip and Clip+ MP3 Player Firmware

    Follow these steps to update the firmware on a Sansa Sport, Zip, Clip and Clip+ MP3 Player.*END English  | Español   |   Français   |   Italiano   |   Deutsch...

  8. Instructions to Reset a SanDisk MP3 Player

    Instructions to resolve issues with a SanDisk MP3 Player.*END Reset a SanDisk MP3 player if it is freezing or not turning on. This will clear any temporary condition that may cause the player to...

  9. How to Resolve MP3 player "Not Enough Space for Music DB" Error

    Fix "Not Enough Space for Music DB" error by deleting files or formatting the MP3 player.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...

  10. How to Resolve SanDisk MP3 Player Frozen on Refreshing Database Screen

    Fix SanDisk MP3 Player frozen on Refreshing Database screen by deleting files, reformating, reinstalling firmware.*END Reset the Player Note: This will reset a player that may be frozen. This will...