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  1. SANDISK® PRODUCT END USER LICENSE AGREEMENT

    Learn about the SANDISK® PRODUCT END USER LICENSE AGREEMENT.*END [This is a sample EULA for a SanDisk® Product. For the terms governing your specific product, please reach out to SanDisk® Customer...

  2. SanDisk MP3 Player File Type Support and Bitrates

    This article explains SanDisk MP3 Player supported file types and bitrate information.*END Audio Format Support AA / AAX (Audible)     AAC / M4A     WMA (DRM...

  3. Steps to Resolve Failed to Obtain Device Certificate on a MP3 Player

    Learn why the message Failed to Obtain Device Certificate happens on an MP3 Player and steps to resolve it.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  4. Learn About MP3 Player MTP and MSC Connection Modes

    Information and details about the MTP and MSC Connection modes of MP3 Players.*END MP3 Players use one of two USB modes when connected to a computer. Media Transfer Protocol (MTP) Created by...

  5. Steps to Fix SanDisk MP3 Player Not Seen on Windows or macOS

    Fix the issue of device not recognized on Windows or macOS by formatting and resetting the MP3 player.*END Reset the Player Note: This will reset a player that may be frozen. It WILL NOT delete any...

  6. Learn About ATG Correctional Agency-Issued Deinstitutionalization and Warranty Processing for MP3 Players

    Learn about where to send ATG Correctional Agency-Issued MP3 Players for deinstitutionalized Reset, Warranty and Services.*END Important: Western Digital/SanDisk does not provide support, processing...

  7. How to Resolve MP3 player "Not Enough Space for Music DB" Error

    Fix "Not Enough Space for Music DB" error by deleting files or formatting the MP3 player.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...

  8. How to Resolve SanDisk MP3 Player Frozen on Refreshing Database Screen

    Fix SanDisk MP3 Player frozen on Refreshing Database screen by deleting files, reformating, reinstalling firmware.*END Reset the Player Note: This will reset a player that may be frozen. This will...

  9. Steps to Resolve the Please Sync to Continue Listening Message on a Sansa MP3 Player

    Learn about the Please Sync to Continue Listening Message on a Sansa MP3 Player and steps to fix it.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  10. Sansa FuzeSupport Information

    Capacities 8GB, 4GB, 2GB Downloads -  User Manual -  Firmware Update  ( latest version 01.02.31 & 02.03.33) Videos - How to videos for Sansa players Warranty Limited...